HomeStory Support

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Support

Have questions? See if they’re answered in our FAQs. Don’t see your question there? Please fill out the following contact form and we will respond shortly. Do not include confidential personal information.

Need immediate assistance? Please call +1 (844) 334-2709.

Support is working on business days from 9am-5pm CT.

The Alliant Home Rewards Program is offered in partnership with HomeStory Real Estate Services, a licensed real estate broker. HomeStory Real Estate Services is not affiliated with Alliant Credit Union, and Alliant Credit Union is not responsible for the program provided by HomeStory Real Estate Services. Obtaining a mortgage from Alliant Credit Union is optional and not required to participate in the program offered by HomeStory Real Estate Services. The borrower may arrange for financing with any lender.

Qualifying for the reward requires utilizing a network real estate agent to complete the real estate buy and/or sell transaction. If you are currently working with a real estate agent, this is not a solicitation. A reward is not available where prohibited by state law, including Alaska, Iowa, Louisiana and Missouri. An agent commission reduction, rebate, and/or credit may be available in lieu of the reward in Mississippi, New Jersey, Oklahoma, and Oregon and should be discussed with the agent upon enrollment. Rewards in Kansas and Tennessee are required to be delivered by gift card. In Kansas the reward is set to $1,000 regardless of the sale price of the property.

Reward will be issued in the form of a check unless otherwise directed by state law and will be sent to the client enrolled in the program within 45 days of closing. Depending on state regulations highlighted above, reward amount is based on sale price of the home purchased and/or sold and cannot exceed $6,500 per buy or sell transaction. Real estate agent fees and commissions still apply. Short sale transactions do not qualify for the reward. Employer-sponsored relocations may preclude participation in the reward program offering.

If your property is currently listed with a REALTOR®, please disregard this notice. It is not our intention to solicit the offerings of other REALTORS®.

Alliant Credit Union loans subject to credit approval. Offer subject to change or cancellation without notice.

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